We’re Here to Help
Got a question about your order? Need help with your rental resume or pet pack? Just
wanna vent about how brutal the rental market is right now? We’ve got you.
We would love to hear from you.
Hit us up below and we’ll get back to you quicker than a rental listing disappears.
How to Reach Us
- support@rentr.com.au
Reply time: faster than you can refresh Domain.
Our Response Times
We’re usually online:
- Monday to Friday: 9am – 6pm AEDT
- Saturday: 10am – 2pm AEDT
- Sunday: Recharging our rental-approved batteries (but we’ll get back to you first thing Monday!)
What We Believe
If your application’s due in 2 hours and you need help ASAP, add “URGENT” to top of your message and we’ll do our best to swoop in like rental superheroes.
We ❤️ Hearing from You!
Whether you need support, have a suggestion, or just wanna tell us how your rental journey’s going — we’re all ears. Every renter’s story helps us make The Renter’s Edge even better.